Privacy Policy

Pretty Strong Movers (“we,” “us,” or “our”) respect your privacy and are committed to protecting the personal information you provide through our website, forms, phone calls, and text messaging communications.

This Privacy Policy explains what information we collect, how we use it, how we share it, and your choices regarding your information.

1. Information We Collect

We may collect the following types of information:

Information you provide directly

• Name
• Phone number
• Email address
• Moving addresses
• Service details
• Inventory details
• Preferred move date
• Any other information you submit through our website, quote forms, text messages, email, or phone calls

Information collected automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on pages
• Referring website
• Cookies and similar tracking technologies

2. How We Use Your Information

We may use your information to:

• Provide estimates and moving service information
• Schedule moves and communicate about appointments
• Send reminders, updates, and customer support messages
• Respond to questions and service requests
• Improve our website, services, and customer experience
• Maintain internal records
• Comply with legal obligations
• Send text messages when you have consented to receive them

3. Text Messaging and SMS Communications

If you provide your mobile phone number and opt in to receive text messages from us, you consent to receive conversational, informational, and customer care text messages from Pretty Strong Movers. These messages may include:

• Quote follow-ups
• Booking confirmations
• Appointment reminders
• Dispatch or arrival updates
• Service-related communications
• Customer support messages

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any text message. For help, reply HELP or contact us using the contact information listed below.

4. Sharing of Information

We do not sell your personal information.

We may share your information only as needed with service providers or vendors who help us operate our business, such as website hosting, CRM systems, scheduling tools, payment processors, and communication platforms.

No mobile opt-in data will be shared with third parties or affiliates for marketing or promotional purposes.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to understand visitor behavior, measure advertising performance, and improve our website and services.

Meta Pixel

We use the Meta Pixel, provided by Meta Platforms, Inc., to measure visits and successful estimate-request events, attribute results to Facebook and Instagram advertising, build advertising audiences, and remarket our services. Meta may receive page URLs, referring URLs, browser and device information, IP addresses, cookie identifiers, and event timestamps. We do not intentionally send estimate-form field values, moving addresses, inventory details, photos, or other customer-entered form content to Meta. Meta handles the information it receives under its Privacy Policy.

You can limit cookies through your browser settings and adjust ad-personalization choices in your Facebook or Instagram account settings. Blocking tracking technologies may affect measurement but should not prevent you from requesting an estimate.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage system is guaranteed to be completely secure.

7. Your Choices

You may:

• Request access to the personal information we have about you
• Request that we update or correct your information
• Request that we delete your information, subject to legal or operational retention requirements
• Opt out of text messages by replying STOP
• Opt out of certain emails by following unsubscribe instructions, when applicable

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those outside websites.

9. Children’s Privacy

Our website and services are not directed to children under 18, and we do not knowingly collect personal information from children under 18.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Pretty Strong Movers
Wausau, Wisconsin
715.800.9905
move@prettystrongmovers.com
https://prettystrongmovers.com/